FAQs

How much does it cost?

3D scan data is always $129

3D prints are priced per person:

4.5″ – $129

6.0″ – $169

7.5″ – $199

9.0″ – $269

How long does the scan take?

The scan takes about 10 seconds and everyone in the booth must stay still until the scan stops.

When will I get my print?

We run each month’s batch of prints on the first Monday of every month and it takes 2-3 business days to process them after printing.

Can you ship my order?

Yes, shipping in Oregon is $10. Anywhere else in the US is $16.

When will I get my data?

3D scan data is typically delivered by the next business day.

What type of file is the scan data?

Scan data is an OBJ with a texture map. STLs with no color are available upon request.

How many people can fit in the booth?

We can scan up to 4 people at the same time.

Can children be scanned?

Yes, if the child can stay still during the scanning process. The booth is exciting so small children and babies often turn their heads to watch the booth spinning. It may take a few tries to get a clear scan. Babies and children under 3 must be accompanied by an adult during the scan, for their safety.

Can pets be scanned?

Unfortunately, due to safety concerns, we can not scan pets. They are unable to stay still in the booth.

What should I wear?

The booth can’t scan anything that is transparent, sheer, or too reflective so please plan accordingly. It is recommended that glasses be removed during the scan. The booth can capture all colors, patterns, and logos on your clothing so you can wear what you like. If you are using scan data for pattern making, wear form-fitting clothes.

Can you make me look different or put me in a costume?

We do not make any modifications or customizations to the scans. We print all scans as they are, with only minor touch-ups to improve print quality.

Are the prints fragile?

Yes. Our 3D prints should be taken care of. They are unlikely to survive drops. The prints are also sensitive to moisture and must not be submerged in water.

Where are you located?

We are located in downtown Portland, Oregon at 2828 SW Kelly Ave. Look for the signs for our parent company, Digital Scan 3D. Click here to view a map.

Do you have any other locations?

We are opening a second location in Seattle, Washington in January 2019. Check back for location information.

What are your hours?

We are open Monday through Friday from 8am to 5pm. Business hours are subject to change.

Do I need to make an appointment?

Yes, appointments are recommended to ensure a technician is available to operate the booth. Call (503) 954-2945 to schedule your appointment, today!

What about 3D scanning objects?

Visit Digital Scan 3D or call (503) 388-8888 for information about 3D scanning objects for reverse engineering, quality assurance/quality control, 3D printing, or design.

Can I buy a Shapify Booth?

Yes! Click Here for more information about franchise opportunities.

 

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